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Privacy Policy

Last updated: 2026-06-29

This Privacy Policy explains how Axis Global Tech Limited, a company incorporated in Hong Kong ("Axis Global Tech," "we," "us," or "our"), collects, uses, shares, and protects information when you access or use the Vamos mobile application (iOS and Android) (the "App") and our website at https://vamosai.xyz (together, the "Services").

By using the Services, you acknowledge you have read and understood this Privacy Policy. If you do not agree, do not use the Services.

Key principle: We collect only the data reasonably necessary to operate, secure, and improve the Services. We do not sell your personal information and we do not use App diagnostics for advertising.

1. Scope and Important Notes

1.1 App vs. Website

  • This Policy covers both the App and the website.
  • The App may collect data for functionality, security, analytics, and performance monitoring.
  • The website uses cookies and similar technologies as described in Section 11.

1.2 Wallet Connection

The Services connect to your existing MetaMask wallet and do not offer a username or password login managed by Axis Global Tech. You connect your MetaMask wallet to use the Services. Wallet connection data is processed subject to MetaMask's own policies and terms. Axis Global Tech does not receive or store your private keys at any time; private keys remain in MetaMask under your sole control.

1.3 Non-Custodial Wallet Notes

Vamos is non-custodial. Transactions are initiated by you and executed on-chain through your connected MetaMask wallet on the Ethereum mainnet and any other applicable networks. Axis Global Tech does not custody your assets. Blockchain transactions may be publicly visible on applicable networks.

1.4 Third-Party Services

The Services may include links to or integrations with third-party services. Their privacy practices are governed by their own policies. We are not responsible for third-party privacy practices.

2. Information We Collect

We collect information in three main ways: (a) information you provide, (b) information collected automatically, and (c) information from cookies and similar technologies (website).

2.1 Information You Provide

  • Contact Information: your email address or other contact details you provide when you contact support or otherwise communicate with us.
  • Communications: information you include in messages to us (for example, support inquiries or feedback).

2.2 Information Collected Automatically (App and Website)

Depending on your device, your settings, and how you use the Services, we may collect:

  • Usage Data: information about how you interact with the Services (for example, screens viewed, buttons tapped, and feature engagement patterns).
  • Diagnostics Data: crash logs and performance metrics such as load times and responsiveness.
  • Device and Technical Data: device type, operating system, App version, language settings, and technical identifiers.
  • Log Data: IP address (or approximate location derived from IP), timestamps, and event logs used for security and debugging.

2.3 Data "Not Linked to Your Identity" (Apple App Store Disclosures)

Consistent with Apple disclosures, we may collect certain categories of data that are not linked to your personal identity, such as Diagnostics Data and Usage Data.

2.4 Wallet and Connection Data

When you connect your MetaMask wallet to the Services, certain information may be processed in connection with enabling that functionality, such as:

  • Wallet address(es) you connect through the Services.
  • Account or session data necessary to provide wallet-related features (for example, reading your on-chain portfolio balances to display AI insights).

Axis Global Tech does not receive or store your private keys.

2.5 Blockchain Data

Transactions on public blockchain networks are publicly accessible. Axis Global Tech does not "collect" blockchain data from the blockchain as a database record, but blockchain activity may be viewable by anyone and may be associated with wallet addresses you use with the Services.

3. How We Use Your Information

3.1 Provide, Maintain, and Secure the Services

  • Create and manage your account or session.
  • Authenticate access and maintain sessions.
  • Provide user support and service communications.
  • Maintain security, prevent fraud, detect unauthorized access, and enforce protections.
  • Deliver AI portfolio insights, in-chat conversation about holdings, and market news features.

3.2 Improve Performance and User Experience

  • Understand feature usage (in aggregated form where feasible).
  • Diagnose bugs, crashes, and performance issues.
  • Optimize usability, reliability, and functionality.

3.3 Compliance, Risk, and Enforcement

We may use information to comply with legal obligations and enforce our Terms, including to:

  • Detect and prevent fraud, abuse, or prohibited activity.
  • Comply with applicable law and lawful requests.
  • Protect the rights, property, and safety of Axis Global Tech, our users, and others.

Note on KYC and compliance: Axis Global Tech does not directly conduct identity verification via separate KYC collection in the App. Wallet connection and identity signals are provided through MetaMask and processed under MetaMask's policies.

4. Legal Bases for Processing (EEA/UK and Similar Jurisdictions)

Where required by applicable law (including GDPR), we process personal information based on one or more of the following legal bases:

  • Contract / Service Delivery: to provide the Services you request.
  • Legitimate Interests: to secure, maintain, and improve the Services; prevent fraud; and support operations (balanced against your rights).
  • Consent: for certain cookies and optional features (where required).
  • Legal Obligation: to comply with applicable laws and lawful requests.

5. How We Share Information

We do not sell your personal information. We may share information only in limited circumstances:

5.1 Service Providers

  • Cloud Hosting and Infrastructure: Amazon Web Services (AWS).

We do not share your personal data with service providers for their own marketing purposes.

5.2 Wallet Provider (MetaMask)

When you connect your MetaMask wallet to the Services, certain data (such as your wallet address) is exchanged to enable the connection. MetaMask processes that data subject to its own privacy policy. Axis Global Tech receives only the information necessary to operate your account and display your portfolio data.

5.3 Legal, Safety, and Security

We may disclose information if we believe it is reasonably necessary to:

  • Comply with law, regulation, subpoena, or court order.
  • Respond to lawful requests by public authorities.
  • Protect the security or integrity of the Services.
  • Prevent fraud, abuse, or illegal activity.
  • Protect the rights, property, or safety of Axis Global Tech, our users, or others.

5.4 Business Transfers

If Axis Global Tech is involved in a merger, acquisition, reorganization, financing, or sale of assets, information may be transferred as part of that transaction, subject to standard confidentiality protections.

5.5 With Your Consent

We may share information when you explicitly consent.

6. Data Security

We use commercially reasonable and industry-standard safeguards designed to protect information, which may include:

  • Encryption in transit (secure protocols).
  • Access controls and authentication.
  • Monitoring and logging for security events.
  • Secure development and operational practices.

No system is 100% secure. You are responsible for safeguarding your device, credentials, and your MetaMask wallet.

7. Data Retention

We retain information only as long as reasonably necessary to provide the Services and for legitimate business and legal purposes.

Typical retention periods:

  • Account information (for example, email): retained while your account is active.
  • Support communications: retained for up to 24 months.
  • Security logs and audit logs: typically retained for up to 12 months.
  • Crash logs and diagnostics: typically retained for up to 180 days.
  • Analytics and usage data: retained in aggregated or de-identified form.

We may retain information longer where required by law, to enforce agreements, or to resolve disputes.

8. Your Rights and Choices

Depending on your location and applicable law, you may have rights to:

  • Access the personal information we hold about you.
  • Correct inaccurate or incomplete information.
  • Delete certain personal information.
  • Object to or restrict certain processing.
  • Port your information to another service (where required).

To request access, correction, or deletion of your account data, contact us at contact@axisglobal.io.

9. Children's Privacy

The Services are not intended for individuals under 18. We do not knowingly collect personal information from children. If you believe a child has provided us information, contact us at contact@axisglobal.io.

10. "Do Not Track" Signals

Some browsers offer a "Do Not Track" (DNT) setting. The Services may not respond to DNT signals in a uniform way because there is no consistent industry standard. We do not sell personal information and do not use App diagnostics for advertising.

11. Website Cookies and Similar Technologies

We use cookies and similar technologies on https://vamosai.xyz to operate the website, improve performance, and understand usage.

Types of Cookies We Use

  • Necessary Cookies (Always Active): Enable core website functions.
  • Statistics and Performance Cookies: Provide aggregated insights.
  • Preference Cookies: Remember choices like language or region.
  • Marketing Cookies: We do not use marketing cookies for targeted advertising at this time.

You can manage cookies through your browser settings or opt-out features provided by certain analytics tools.

12. International Users

If you access the Services from outside Hong Kong, you understand that information may be processed and stored in Hong Kong, the United States, or other jurisdictions where we or our service providers operate, which may have different data protection laws than your location. Where required by applicable law, we use appropriate safeguards for cross-border transfers.

13. Changes to This Privacy Policy

We may update this Policy from time to time. We will post updates and revise the "Last Updated" date above. Material changes may also be communicated through in-app notices or other reasonable means. Your continued use of the Services after an update constitutes acceptance of the updated Policy.

14. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, contact us at:

Email: contact@axisglobal.io

Axis Global Tech Limited

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